The Springdale Public Library operates under the philosophy of value-based customer service. Patrons may contact library employees with any questions, concerns, or suggestions at 479-750-8180, or via the email addresses provided below.
Reference and Information Services
| Reference Coordinator | Jessica Reed | |
| Technology Coordinator | Anne Gresham | |
| Young Adult Librarian | Sarah Loch | |
| Multicultural Librarian | Tanya Evans | |
| Reference Librarian | Claudia Driver | |
| Reference Librarian | Jennifer Johnson | |
| Information Assistant | Olivia Harrington | |
| Information Assistant | Bethani Ussery |